Proudly Serving Clients across Hampshire and Oxfordshire!
Domiciliary care at Thistledown Supported Living in Hayling Island, Hampshire, includes exceptional services such as risk assessments, a user focused service to promote active participation, life skills training, and assistance with registering with a GP, dentist or an optician. Our team of dedicated and passionate carers work around-the-clock to make sure that your needs are consistently met, your quality of life is at the highest possible standard, and that you can live happily and independently in your own home.
Before providing services, we ensure that a potential client's needs, preferences, and risks are thoroughly assessed. We aim to ensure that the care and support that Thistledown Supported Living provides meets the assessed needs of each client. We ensure that needs and risks are re-assessed as frequently as necessary and that the care and support provided have the flexibility to respond to changing needs or requirements. From the outset of the referral process, we seek to consult all relevant parties in the needs and risk assessment process.
To focus on client’s personal aspirations, we aim to provide care and support in ways that have positive outcomes for clients and promote their active participation.
Thistledown Supported Living considers ‘participation’ to be a vital part of a client’s inclusion in decision making. Clients are encouraged to become empowered by taking advantage of consultation and support mechanisms in place. For instance, meetings with managers or supervisors, advocacy support and/or assistance from external agencies. All staff members know where the Policies and Procedures are kept within the office for reference. Tenants are actively encouraged to influence changes in policies and procedures for the continued improvement of service delivery.
Our service aims to help clients to develop and maintain as much independence and control as possible, with the desired outcome of experiencing an improvement in their quality of life. Trained and experienced support workers deliver our services, which are provided 24-hours a day, 365 days a year.
Life Skills Training
Help with Understanding Nutrition
Assistance Preparing Meals
Assistance with Preparing Shopping Lists
Accompanying to and from Appointments
Help with Cleaning
Mending, Sewing, and Ironing Clothing
Food Hygiene and Storage
Filling out Forms
Opening up a Bank Account
Accessing Professional Help
Accessing Training, Education and Employment Opportunities
Accessing Recreational Facilities
Accessing Specialist Counselling Services
Health and Safety
General Health and Safety
Operating and Maintaining Kitchen Equipment Safely
Advice on Fire Safety
Servicing of Personal Equipment
Reporting Repairs and Maintenance Issues to Landlord
Monitoring and Supervising the Use of Medication
Arranging Prescriptions and Medication Collection
Dealing with Emotional Difficulties (Informal Counselling)
Organising Social Events
Religious and Cultural Observances
Maintaining Contact with Family and Friends
Escorting on Trips and Holidays
The above list is by any means not exhaustive! We can identify other areas that could be potentially introduced, and/or the existing tasks itemised may be revised or withdrawn in accordance with future developments. A contract for our services can include any combination of the above tasks as identified in an individual’s needs assessment and care plan.
Please Note, Contracts Exclude:
Collection of Money from Bank/Post Office